When American Airlines mistakenly flew a non-etops Airbus A321 to Hawaii

   

Before 1985, passengers boarding a transoceanic flight could expect to fly in an aircraft with three or four engines. Given the vast distances these flights would cover without a diversion airport and the previously unreliable piston engine, regulators determined that airlines should not be allowed to deploy twin-engine jets on transoceanic flights.

This meant operators were forced to deploy costly trijets and quadjets on most long-haul flights in their network.

Today, though regulations have changed dramatically regarding which aircraft are legally permitted to fly long distances from a diversion airport, aircraft still need an ETOPS certification.

While this certification can be granted to many narrowbody and widebody aircraft alike, airlines still need to ensure every aircraft embarking on a long-distance flight has received approval to do so.

Today’s ETOPS certifications allow US carriers to fly to Hawaii from the mainland United States using narrowbody aircraft. However, these planes must be specifically certified for the operation to be permitted.

Unfortunately, a scheduling mistake from American Airlines once resulted in a non-ETOPS-certified Airbus A321 traveling to the Hawaiian Islands from the US West Coast. But what exactly happened?

ETOPS stands for Extended-Range Twin-Engine Operations Performance Standards, though some in the industry humorously refer to it as 'engines turn or passengers swim.'

Its foundation stretches back to when piston-powered aircraft were widespread in the commercial aviation market.

These engines were unreliable, so traveling too far from a diversion airport could have serious and deadly consequences for those onboard.

In response, the Federal Aviation Administration created its 60-minute rule. This regulation stated that any aircraft with two or fewer engines could not fly more than one hour from a diversion airport.

With many parts of the world’s oceans offering no land for diversion airports, airlines had to purchase and deploy massive aircraft like the Boeing 747 or McDonnell Douglas MD-11 on routes spanning oceans.

However, as new technology ushered in the jet age, aircraft engines became more reliable. Additionally, new twin jets were launched by Boeing and Airbus.

This next generation of aircraft, led by planes such as the Boeing 767 , was much more capable in performance, efficiency, and, most importantly, range.

As a result of modernized airline fleets, the FAA adjusted its standards for long-distance, over-water flying. It started by issuing certifications for individual twinjet aircraft to fly long-haul flights that extended up to 120 minutes from the nearest diversion airport.

This regulation became known as ETOPS 120. Among the first to receive these ratings were the Boeing 767-200ER and Airbus A300.

Trans World Airlines (TWA) was the first airline to take advantage of these changes. The carrier, which at the time was known for its global footprint and has since been immortalized as one of the icons of the “golden age” of flying, first flew a Boeing 767-200ER between Boston and Paris on February 1, 1985.

Despite the improvements in flexibility airlines received in many markets, services to Hawaii were still required to be operated by aircraft with an ETOPS 180 certification, which is slightly higher than the 120-minute rule established for other operations.

As a result, airlines were still forced to operate widebody, high-capacity aircraft on domestic services to the Hawaiian Islands, severely limiting where the carriers could serve beyond Honolulu.

Eventually, these restrictions were relaxed once more. In 1995, the new Boeing 777 became the first twinjet to receive ETOPS 180 certification.

In 1999, a major change occurred when the Next Generation Boeing 737 family received an ETOPS 180 rating. The Airbus A320 family followed suit in 2004.

Airlines have taken full advantage of the relaxed policies regarding the deployment of narrowbody aircraft on flights to Hawaii.

Alaska Airlines and Southwest Airlines heavily utilize the Boeing 737 on various Hawaiian routes, while carriers like American Airlines and Hawaiian Airlines deploy the Airbus A321neo.

However, before the Airbus A321neo was used as the exclusive American Airlines widebody to cross the Pacific, American operated its Airbus A321 on several routes to the islands from the US West Coast.

These A321s were a mixed fleet, as some had the ETOPS 180 certification, while others were not approved to cross vast distances without a nearby diversion airport.

According to ch-aviation, on August 31, 2015, American Airlines flight AA31 was mistakenly operated by a non-ETOPS-certified Airbus A321.

The service departed Los Angeles International Airport and was bound for Daniel K. Inouye International Airport in Honolulu, Hawaii. The mistake reportedly occurred 12 days after the A321 was first deployed on the route.

An employee discovered that the aircraft involved, N137AA, was not ETOPS-certified while the aircraft was in flight. They notified American Airlines management, which then informed the FAA of the problem.

Despite the mistake, the A321 touched down in Hawaii uneventfully but was ferried back to the mainland without passengers. In a statement, an American Airlines spokesman explained:

“When we realized what happened, we immediately notified the FAA and began a thorough review of our procedures. Already, we have revised our software to properly identify the correct aircraft are operating the correct routes.”

There are minimal differences between a non-ETOPS-certified and ETOPS-certified A321, the latter simply having auxiliary fuel tanks to extend range in the event of a diversion. Additionally, extra medical equipment and fire suppression tools must be onboard and accessible to the crew. American Airlines spokesperson Casey Norton explained:

“The planes themselves are the same: same engines, same fuel tanks, same range, all of that. They can go the same distances. There are two small differences in terms of equipment to allow Etops certification. Since you can’t divert for medical [on a Hawaii bound flight], you’re required to carry extra medical oxygen on board and an extra fire suppression canister.”

At the time, American Airlines operated 165 Airbus A321 aircraft. Only a small handful of the fleet was granted ETOPS certification. In response to the mistake, American revised its software to recognize which aircraft are permitted to fly to Hawaii. These variants feature the designation A321H.

The Airbus A321 has become a very popular aircraft in the United States and continues to gain sales from airlines through its next-generation variant, the Airbus A321neo. As the largest variant of the A320 family, the aircraft has a higher capacity than the A320, A319, and A318. According to Artheau Aviation, the A321’s fuselage is extended by 23 feet (6.9 meters) to allow for the higher capacity.

Thanks to its extended fuselage, the A321 can carry 185 to 220 passengers, depending on the operator's layout. The variant is much newer than the A320, first entering into commercial service with Monarch Airlines on December 12, 1996.

Despite its younger age, in June 2014, Airbus launched the A321neo program to deliver a higher-capacity jet that's more fuel efficient. The A321neo has become the most-sold model of the A320neo family, with almost 7,000 orders.

Technical innovations that created more efficient and reliable aircraft led to the FAA granting ETOPS certifications to more aircraft. This has undoubtedly changed many aviation markets across the world but had a very profound impact on Hawaii’s air travel market.

No US commercial airlines operate quad or trijets anymore, but they can still serve the islands from the mainland United States. Thanks to the enhanced range of today’s airliners, many can even do it from hubs not located on the West Coast.

Several major US carriers offer scheduled services to Hawaii, and Breeze Airways also recently expressed interest in serving the market with its fleet of A220-300s:

  • Alaska Airlines
  • American Airlines
  • Delta Air Lines
  • Hawaiian Airlines
  • Southwest Airlines
  • United Airlines

Hawaiian Airlines has undoubtedly benefited most from ETOPS changes, as it operates a fleet of Airbus A330, Airbus A321neo, and Boeing 787 aircraft between the Hawaiian Islands and the mainland. If the rules had not been changed, the airline would have had to invest in costly trijets and quadjets to make its business model work.

Meanwhile, Alaska Airlines deploys many Boeing 737s on routes from the West Coast to Hawaii. The airline’s mainline fleet consists entirely of Boeing 737s, which would otherwise not be able to serve the market. The same is true of low-cost carrier Southwest Airlines, which has quickly positioned itself as a powerful player in the Hawaiian market.

By expanding the aircraft types permitted to fly to Hawaii, the FAA also ushered in new growth and competition in the market. In Honolulu, the state’s largest market, Hawaiian Airlines maintains a strong lead in terms of passengers carried. According to the Department of Transportation Statistics, the airline has 45% of the market, an important factor in Alaska Airlines’ acquisition of the brand in 2024.

Meanwhile, budget rival Southwest Airlines has solidified its position as a distant second place, carrying 17% of Hawaii travelers. The carrier is the only major, mainland-based commercial carrier operating interisland flights.

Meanwhile, United Airlines, which holds a strong position in the Pacific and transpacific market, is the third-largest carrier in Honolulu. The Chicago-based airline carries around 15% of Honolulu passengers. Delta and Alaska follow these airlines to round out the top five.